Job Description
About We are a forward-thinking health tech start-up dedicated to transforming delivery of healthcare, starting with musculoskeletal conditions (MSK). 50% of the workforce shows up to work in pain due to an MSK condition ranging from acute pain, like muscle strains, to more chronic pain. People with MSK conditions are frequently misdiagnosed and often receive passive treatments such as opioids, injections, or surgery. Many of these costly and high-risk interventions can be avoided with more modern, evidence-based approaches to preventing, diagnosing, and treating MSK pain.
Building on our work to pinpoint the underlying drivers of MSK pain, we developed a complementary program designed to identify the core factors contributing to other chronic conditions, including cardiometabolic disorders, cancer, cognitive decline, and mental-health challenges. These conditions commonly appear as comorbidities that complicate MSK care and influence outcomes.
This NBC-HWC health coach will be integral to our mission of helping members reduce or prevent chronic disease through evidence-based Lifestyle Medicine, as defined by the American College of Lifestyle Medicine (ACLM). In this role, the coach will not only guide members in achieving meaningful, measurable health goals, they will also serve as a key partner to the Program Lead, shaping the ongoing evolution of our program. The ideal candidate will contribute to the design, implementation, and continuous enhancement of program strategy, systems, and resources that elevate both member outcomes and organizational impact.
Performance Indicators/roadmap - Clinical Care : Deliver high quality compassionate client-centered coaching using motivational interviewing, with the ability to replicate this "at scale". Proven capacity to care for 6-8 clients per day providing documentation and intermittent support between sessions to ensure goal tracking and attainment.
- Presentation Development : Work with our marketing and Customer Success (CS) team to provide Lifestyle Medicine program content, videos, and educational materials to increase engagement, support outreach, and sales efforts.
- Communication : Demonstrates exceptional client-centered communication that fosters trust, clarity, and sustains behavior change. The coach uses NBC-HWC evidence-based communication strategies to support clients' understanding, autonomy, and decision-making. Provide regular insights, updates, and trends to the Executive Team for program improvement opportunities.
- Problem-Solving : Analyze challenges critically and creatively, iterate on solutions continuously, and demonstrate curiosity, resourcefulness, and a strong figure-it-out mindset.
- Creativity : Generate innovative solutions with business impact in mind, including support and ideas for continuous marketing of the program.
- Self confidence : Passion for this area will naturally manifest in confidence when speaking to others.
- Ability to Collaborate : This role depends on good communication with the physical therapists, physicians, customer success team and marketing for cross-functional collaboration.
Qualifications Required: - Current National Board Certification in Health & Wellness Coaching (NBC-HWC)
- Minimum two years demonstrated experience in health coaching and behavior change facilitation
- Strong communication and motivational interviewing skills; ability to engage diverse populations
- Proficiency in virtual/remote care delivery platforms
- Strong technical skills
- Local to the Bay Area, CA
- Ability to travel (domestic states)
Preferred :
- Clinical background (e.g., RN, PA, NP, RD, or other licensed healthcare professional)
- Certification or fellowship through the American College of Lifestyle Medicine (ACLM)
- Spanish fluency is a significant advantage, enabling deeper connection with current member populations
- Prior experience in integrative, lifestyle, or functional medicine settings
- Familiarity with data-driven outcome tracking and interdisciplinary care teams
Compensation Starting at $75,000/year (special considerations) for a full time/hybrid role. In person days are Mondays, Tuesdays, and Thursdays located in downtown San Francisco, CA.
We are an Equal Opportunity Employer - We celebrate diversity and believe it is the key to creating vibrant, healthy communities! We encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.
Job Tags
Full time, Local area, Remote work,